Speaker Q&A (2018): Zoe Bowley, PizzaExpress
Next up in our exclusive speaker Q&A series is Zoe Bowley, UK & Ireland managing director at PizzaExpress. A member of PizzaExpress’ UK Board since 2011 (first as operations director, then UK chief operating officer, and now MD), she’ll be discussing their Transformation agenda and sharing insights into how they are ‘Keeping PizzaExpress relevant after 53 years’. What do you see as key trends for the casual dining sector in the coming year? The continuing cost pressure remains a certainty so it is important to embrace the trends to grow the top line. • Digital and technology innovation – connecting with customers in…